When it comes to retail, customer service is everything. A bad experience can leave a lasting impression, and it can be tough to recover from.
That's why smart retailers are turning to technology to help them meet the demands of their customers. By leveraging their network of store and staff assets, they're able to "teleport" staff from well-resourced stores into under-resourced stores.
This provides new levels of customer service and experiences that wouldn't be possible without using robotics. In addition, it helps to free up staff in the under-resourced stores so that they can focus on other tasks that can't be replicated by remote staff.